How does HOTNAT (Hop on the Next Available Train) help me if I miss my connecting train?

If you miss a connection between two high-speed trains due to a delay or cancellation, you can switch to the next available train of the same operator or another Railteam member. This agreement is called HOTNAT (Hop on the next available train).

To use HOTNAT, you must rebook to the next train at the service counter on site. HOTNAT only applies to transfers between high-speed trains of Railteam members (DB, Eurostar, NS, SBB, SNCB, SNCF, ÖBB) at the stations in Paris, Brussels, Cologne, Munich, Basel, and Zurich. The use of this service is subject to train capacity availability.